Delivery Information

  • We aim to dispatch all orders within 5 working days.
  • On orders under £50 - £3 for Standard Delivery
  • On orders over £50 - Free Standard Delivery

Standard delivery is sent by Royal Mail's second class service and should arrive within 2-4 days from when your order is shipped. During busy times, and times of severe weather conditions can take a little longer.

We will try to accommodate any delivery instructions, but please be aware that if you ask for your parcel to be left unattended, we and the courier cannot be held responsible if the parcel is subsequently damaged or stolen.

Free Delivery On Orders Over £50

All orders opting for free delivery are dispatched within 5 working days of placing your order. Free delivery is sent by Royal Mail's 2nd Class signed for service, which takes 2-4 days to be delivered, once your order has been shipped. If you have not received your package within 7 working days of placing your order, please contact us and we can give you your tracking number. Large/heavy orders will be dispatched by courier.

Packaging

To help reduce our impact on the environment we try to reuse packaging materials where possible. The packaging materials we receive and reuse may not always fit in with the ethos of our company, but we feel it is better for the environment to re-use them than dump them straight into landfill. While some boxes may have a 'pre-loved' look about them, be reassured that it is of the utmost importance to us that the products you have ordered reach you in perfect condition, so they will always be carefully and securely packaged, usually in a mixture of new and recycled packaging materials.